Pointing Reduces Errors By 85%. Almost Nobody Outside Japan Uses It.
The most reliable error-reduction technique in industrial safety might also be the most visually undignified. It’s not a checklist. It’s not a new sensor. It’s not even a procedure in the modern sense. It’s pointing at things while saying out loud what you see. That’s the entire intervention. And as far as anyone has measured, it cuts operator errors by roughly 85 percent. What it looks like If you’ve ridden the Tokyo Metro, you’ve seen it....